Terms and Conditions
1. General Terms
Acceptance:
By accessing or using the Luxe Gems LLC website or services, you agree to be bound by these Terms and Conditions.
Modifications:
We may modify these Terms and Conditions from time to time. Your continued use of our services after such modifications constitutes your acceptance of the modified terms.
2. Products and Services
Product Descriptions:
We strive to provide accurate product descriptions and images. However, we cannot guarantee the exact appearance or characteristics of our products.
Availability:
Product availability is subject to change. We reserve the right to discontinue or limit the availability of any product or service at any time.
3. Orders and Payments
Order Placement:
To place an order, you must provide accurate and complete information. We reserve the right to cancel any order for any reason.
Payment:
Payment must be made in full at the time of purchase. We accept COD and PayPal.
Price:
Prices are subject to change without notice.
4. Shipping
Free Shipping:
We offer free global shipping on all orders.
Shipping Times:
Shipping times may vary depending on your location and other factors. We are not responsible for delays caused by shipping carriers or customs.
Tracking:
You will receive a tracking number for your order so you can monitor its progress.
5. Money-Back Guarantee
No-Questions-Asked Guarantee:
We offer a 7-day no-questions-asked money-back guarantee on all purchases.
Returns:
To return a product, you must contact us within 7 days of receipt and return the product in its original condition.
Refunds:
Refunds will be issued to your original payment method.
6. Insurance
Premium Insurance:
We offer premium insurance for your diamonds upon request. The cost of insurance will be added to your order.
7. Consultancy Services
Dedicated Consultancy:
We offer dedicated consultancy services at a rate of $50 per session.
8. Intellectual Property
Ownership:
All content on our website, including trademarks, logos, and designs, is the property of Luxe Gems LLC.
Use:
You may not use our intellectual property without our written permission.
9. Limitation of Liability
No Warranty:
We make no warranties, express or implied, regarding our products or services.
Liability:
Our liability to you is limited to the purchase price of the products or services you purchased.
10. Governing Law
Jurisdiction:
These Terms and Conditions are governed by the laws of [Your Jurisdiction].
Dispute Resolution:
Any disputes arising from these Terms and Conditions shall be resolved through US Governing Laws.
