Ring resizing

First resize on us.

Within the first year of ownership, Luxe Gems resizes any standard band at no cost. After that the fee depends on metal and structure, and we will quote it before any work begins.

  • Year OneFirst resize, free
  • After Year One$75 to $150 per resize
  • Turnaround7 to 10 business days
  • Return ShippingInsured, both directions
  • Eternity / PavéRemade, quoted separately
  • Half SizesAvailable on most settings

Year One

The first resize is included

Within twelve months of delivery, Luxe Gems resizes any ordinary band at no cost. This covers most engagement rings, wedding bands, and signet rings purchased through us. Sized up or down within four half-sizes of the original.

After Year One

Fees by metal

Resize fees outside the first-year window depend on the metal and band style:

  • 14k or 18k yellow gold: $75 to $95
  • 14k or 18k white gold (includes rhodium re-plate): $95 to $125
  • Platinum (denser, more shop time): $125 to $150
  • Two-tone or mixed-metal: quoted on inspection

You receive a written quote before any work begins. If the inspection turns up loose stones or worn prongs, we flag it and you decide whether to add that work to the ticket.

What we cannot resize

Pieces that have to be remade

Eternity bands, full-pavé rings, and channel-set bands cannot be resized structurally because the stones run the full circumference. Those pieces are remade in the new size and quoted separately. Half-bezel and east-west settings are usually fine, but we confirm on inspection.

How it works

Three steps

  1. Write hello@luxegemsco.com with your order number and the new size. If you do not know the size, request a free printable sizer first.
  2. We issue a prepaid, signature-required, insured FedEx return label. Ship the piece in its original packaging if you still have it.
  3. Resize, polish, and final inspection take 7 to 10 business days. We ship back insured at no cost.
Talk to a specialist

Still have questions?

A specialist replies within one business day. Quiet, considered, and no obligation.

Questions

Not sure of the size?

Use the printable sizer at home, or request a free plastic mail-a-sizer with a $10 credit toward your purchase.